Featured Articles From the Winter 2019 Issue

Reaching the People

Reaching the People

Taking an Innovative Approach to Public Engagement

Metropolitan planning organizations and transportation providers across the country are turnign away from reliance on traditional public meetings ...

Read More
What Works: Participatory Mapping

What Works: Participatory Mapping

It's been said that every map tells a story. So can several hundred form a transportation plan? Transportation agencies are increasingly turning to partcipatory mapping as a means of collecting data ...

Read More
What Works: Comics/Graphic Novels

What Works: Comics/Graphic Novels

Portland's TriMet needed a way to connect with a sizable but hard to reach segment of its ridership—Spanish speaking residents with limited reading skills. What the agency came up with was something of a "marvel" among transit communication products.

Read More
Transit Agencies Turning to Customer Service

Transit Agencies Turning to Customer Service

Storefronts Enable Personal Connection with Riders

While specific services differ, each of these brick-and-mortar centers are designed to make the transit experience a little more tangible ...

Read More
Neighbors Protecting Neighbors

Neighbors Protecting Neighbors

The Transportation Work of Community Emergency Response Teams

CERT programs educate volunteers about disaster preparedness and train them to assist first responders durign emergencies ...

Read More